Deliveries are undertaken by leading international carriers.
Rates depend on the destination and the weight of the individual shipments. For larger orders we can offer a discount on the standard delivery charges.

Transportation charges for individual packages, during 2008, are as follows:

Goods are delivered at purchaser’s risk and responsibility, even the delivery is free of transport charge.

The delivery terms shown and stipulated in the purchase contract must be considered as flexible. PRISMA S.p.A. will accept no responsibility for delays in deliveries. Unexpected events, such as natural disasters, strikes, lack of raw materials or acts of God will free PRISMA S.p.A. of any delivery terms previously stipulated in the purchase contract.

The client must check the goods on arrival. If the goods do not correspond to the delivery documents and the packaging shows lacerations or tampering, the client must contest this condition with the carrier and the client must keep the packaging/delivery in the state they were received, in order to proceed to claim for damages from the carrier (for example, TNT, UPS, DHL, BARTOLINI, etc.). The client must also immediately notify PRISMA S.p.A. by e-mail of any damage or tampering.

It is important to note that, PRISMA S.p.A. make a claim for damages from the carrier and will replace the damaged delivery for the client.